Privacy Policy

Last updated: January 31, 2026

At SkyHi AI Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

SMS/Text Messaging

When you opt-in to receive text messages from SkyHi AI Solutions, we collect and use your mobile phone number to send you appointment confirmations, service updates, and business notifications.

We do not share, sell, or rent your mobile phone number. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share it with our telecommunication platform providers (e.g., Twilio) and network carriers (e.g., Verizon, AT&T, T-Mobile) which provides the communications services we use for text messaging when requested for investigational purposes only.

You can opt out of text messages at any time by replying STOP. For help, reply HELP. Message and data rates may apply.

Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title)
• Payment and billing information
• Communications and correspondence with us

Technical Information

• Device and browser information
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Provide and improve our services
• Process transactions and send confirmations
• Send service-related communications and updates
• Respond to your inquiries and provide customer support
• Analyze and improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our business (e.g., payment processors, cloud hosting, email services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to or restrict certain processing of your information

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookies through your browser settings, but disabling cookies may limit some functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@skyhi.ai
• Website: https://skyhi.ai

For information about our SMS/text messaging terms, please visit our SMS Terms of Service.